Refund & Cancellation Policy

Last updated: 21 August 2026

Refund and cancellation rights depend on the product purchased, the airline or supplier rules, the fare type and any applicable consumer law.

Before cancellation

Contact flightsbookxtc before cancelling where possible. We will check the booking conditions and explain whether a refund, credit or change is available.

Non-refundable fares

Some fares may be non-refundable or may carry cancellation charges. Any such restriction should be disclosed before purchase.

Refund processing

Where a refund is due, processing time may depend on the airline, payment method and other suppliers involved. We will communicate the applicable process and any permitted deductions.

Customer-requested cancellations

A customer-requested cancellation may be subject to the supplier's rules and any clearly disclosed service charges. We will not describe a fee as an airline fee unless it is actually imposed by the airline.

Airline cancellations

If an airline cancels or materially changes a flight, the available remedies will depend on the airline's rules and applicable law. We will assist customers with the available options.